FREE SHIPPING EVERYWHERE IN THE UNITED STATES*

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ORDERS & SHIPPING

Take advantage of the shopping cart to make your purchases easily:

Your purchase takes place in two or three phases after your processing selection. Our online store is open 24 hours a day every day of the week. The ordering system consists of the following 5 steps:

Shopping cart:Check the contents of your shopping cart. You can access it by clicking on the icon in the upper right corner. In the basket you are free to alter the quantities

Customer information :Enter your first name, last name and address and your delivery

Delivery:
choose the mode of delivery you want according to the decisions that remain in your eyes distributed

Payment:
you are distributed many methods of payment, you choose. Check the content of your purchase on the summary: item(s) and optional service(s), mode of delivery.

Order confirmation: to be sure that your purchase has been registered, you must reach the last step. You can immediately print your order confirmation. You will also receive an e-mail confirmation with the summary of your purchase and the link for its follow-up.

You have the possibility to cancel your order provided that it has not yet been sent. If the order is already being prepared, the cancellation fee will be 20% of the purchase price.
If the order has been sent you will have to send us back your article in order to cancel your order and get a refund.

Do not hesitate to contact us by email at contact@marvelous-box.com : our team will do its best to answer your needs !

The processing of your order, the manufacturing of the products and the delivery (free of charge) require a delay of 15 to 25 working days for our team. We do everything possible to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.

If your order includes more than one item, they may be shipped separately, depending on stock availability and shipping warehouses. Don't worry, your package will arrive shortly.

If your items are damaged, we invite you to take pictures and proof and send them to us within 24 hours after receiving the package.

We will do what is necessary to send you a new item as soon as possible.

We are only able to accept a return in case of a proven product defect.

Our products undergo strict quality controls before each shipment. However, if your products have any manufacturing defects, please send us a photo of the product in question (in the original packaging if possible) to contact@marvelous-box.comalong with your order number. To be eligible for a return, your item must be unused and in the same condition as you received it.

PAYMENT

Credit card payments are made through Stripe or PayPal. These two services are recognized for their reliability in terms of Internet transactions. The transactions that take place between you and Marvelous Box are totally encrypted (SSL). The banking information that you enter during the payment is secured and will never circulate in clear on the Internet. Moreover, no credit card number is accessible or stored at Marvelous Box.

The "HTTPS" present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming essential nowadays. It is the best way to protect your data and to protect you from any hacker or identity theft.

Visually, the SSL certificate is represented by a padlock that appears in the url bar of the web browser. It is also represented by an "s" which means "secure" and which is added to the "http" protocol on the website in the address bar.

Your security is our priority: our site only offers secure payment methods that are guaranteed to be safe.

We accept :

Visa CB
Mastercard
PayPal Maestro
Credit Card
American Express

Your bank or credit card information will not be shared with us under any circumstances. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks at this time.

OTHER QUESTIONS

Marvelous Box ships its products all over the world legally. However, the buyer is responsible for import taxes in his or her country, we decline any responsibility.

We make it as easy as possible for you to order.

1- You select the desired product(s)
2- Click on "add to cart
4- Click on the shopping cart icon at the top right (your "cart") to finalize your purchases

We also offer you the possibility to create an account to make the process even easier.