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Terms & Conditions

General Terms and Conditions of Sale


ARTICLE 1 : SCOPE OF APPLICATION
The present general conditions of sale apply to all sales concluded through the website https://marvelous-box.com/

ARTICLE 2 : ORDERS
The automatic registration systems are considered as proof of the nature and content of the order. The Marvelous Box Boutique confirms the acceptance of the order to the customer at the e-mail address that the customer has provided. The sale will be concluded as of the validation by the Marvelous Box store of the payment of the order, i.e. the date of validation of the payment for orders paid online by credit card or the date of receipt of payment by check. The store reserves in any case the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.

ARTICLE 3 : AVAILABILITY OF ITEMS
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at the Marvelous Box store and of course at the suppliers.

To realize our shop window and our sales catalog, we work with databases, enriched according to the information communicated by our suppliers. This database contains more than a hundred items, not all of them are stored in our reserves and our offer is then conditioned to the availability of the items at the suppliers.

Only the definitive rupture of an article at our suppliers involves the suppression of this one of our offer of sale. In the other cases, a new order under a certain time remains possible.

When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products sent in the case of an order of several articles.

Deadline for delivery of the order: when placing the order and on the order acknowledgement, a delivery deadline is communicated to customers. It is calculated by adding the availability time of the longest product to the delivery time of the mode of transport selected by the customer.
From the placing of the order, to the shipment of it, the customer has the possibility to cancel his order.

Particularities :

Articles in pre-order: articles to be published are proposed on the site https://marvelous-box.com/ in pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for the marketing of his product.
In all cases, the store will endeavour, as soon as the final release date is reached, to dispatch the articles to the customers who have reserved, up to the level of the stock provided by the publisher for the release date.

ARTICLE 4 : PRICES
The prices indicated in euros are considered net, excluding shipping costs. This price includes the price of the products, the handling, packaging and storage costs of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time of the recording of the order. All orders are invoiced in Euros and payable in Euros. Any customs duties or local taxes are the responsibility of the recipient.

ARTICLE 5 : SHIPPING COSTS
The shipping costs include a contribution to the preparation, packaging and postage costs. Think of grouping all your items on a single order. We will not be able to group two distinct orders and the shipping costs will be charged for each of them.

ARTICLE 6 : PAYMENT
You have several means of payment offering a maximum of guarantees of safety. You can pay :

- By bank or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by informing the type of card, the number of your card without any space between the digits, the control number (located on the back of your card) as well as the validity date.

- By Paypal payment

You have different payment methods and you can even benefit from payment facilities by credit card.

The payment is made on the secure bank servers of our partners. This implies that no banking information concerning you transits via the site https://marvelous-box.com/

The payment by bank card is thus perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank.

ARTICLE 7 : DELIVERY
We deliver to your home or to a relay point. The delivery time includes the time of preparation of the parcel to which is added the time of routing. The site delivers all over the world. The buyer is notified by email of the different stages of the order: preparation and delivery.
The delivery time includes the preparation time and the delivery assured by our carrier. The delivery time announced from 10 to 20 days is valid as of the reception by the purchaser of the email of the delivery of the order. The delivery time of (announced by the carrier) does not commit the Marvelous Box store to a longer delivery time.

ARTICLE 8 : GUARANTEE - RETURNS - REFUNDS - RETRACTION

The items supplied by https://marvelous-box.com are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the publishers and suppliers listed.

If an article is defective or not in conformity, the purchaser has 15 working days, as from the reception of the articles, to ask for an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or holiday, it is extended to the next business day.

The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions and documentation (in its original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to contact@marvelous-box.com (description and photos attached).

In case of exercising the right of withdrawal, the Marvelous Box store is obliged to reimburse the sums paid by the customer, without charge, except for the return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).

The return shipping costs remain at your charge.

In case of refund, we guarantee that it is made within 14 days or less from the date of receipt of the returned package. No cash on delivery will be accepted, whatever the reason.

ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the benefit of the purchaser, will be carried out only after complete payment of the price by this last, and this whatever the date of delivery of the aforementioned products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.

ARTICLE 10 : PROTECTION OF YOUR PERSONAL DATA
The Marvelous Box store is the producer and owner of all or part of the databases that make up this site. By accessing this site, the customer recognizes that the data composing it are legally protected, and is forbidden to extract, reuse, store, reproduce, represent or conserve, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases appearing on the site to which he/she has access.

ARTICLE 11: RESPONSIBILITY
The descriptions of the products present in the databases of https://marvelous-box.com have been entered according to the information communicated by the publishers. The Marvelous Box store is not responsible for the content of the works and cannot be held liable to the buyer. The responsibility of the store can not be sought in case of a case of force majeure (strike, flood, fire ...).
The products offered meet the law of Hong Kong in force. The Marvelous Box store declines any responsibility if the delivered article does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author...). The store is not responsible for the contents of the sites on which hypertext links can return from its own site.

ARTICLE 12: APPLICABLE LAW
All the clauses appearing in the present general conditions of sale, as well as all the operations of purchase and sale which are aimed there, will be subjected to the law of Hong Kong.

ARTICLE 13 : ACCEPTANCE OF THE PURCHASER
The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of them, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase involving acceptance of the present general conditions of sale.

The present conditions can be modified at any time without notice by the Marvelous Box store. The general sales conditions were updated on January 1st 2021.